Freshworks Hiring Business Development Manager in Bengaluru 2026
Freshworks is looking for a Business Development Manager to join its outbound sales team. Read the eligibility, skills, responsibilities and how to apply below.
About the Business Development Manager role
Freshworks is hiring a Business Development Manager (BDM) for its outbound sales team in Bengaluru. The job focuses on building pipeline through proactive prospecting, engaging target accounts, qualifying opportunities and starting meaningful conversations with potential customers.
It is a high-activity, outbound-focused role. It suits someone who enjoys prospecting, is comfortable making calls, and can reach prospects across several channels.
About Freshworks
Freshworks Inc. builds uncomplicated service software for employee and customer experiences. Its AI-first approach helps businesses reduce complexity and cost-to-serve. Nearly 75,000 companies, including Bridgestone, New Balance, Nucor, S&P Global and Sony Music, use Freshworks for their employee experience (EX) and customer experience (CX) operations.
Job details
| Company | Freshworks |
|---|---|
| Job title | Business Development Manager – NA |
| Department | Outbound sales |
| Location | Bengaluru, India |
| Employment type | Full-time |
| Shift | Night shift (candidate must be open to it) |
| Experience | 1 to 4 years |
| Salary | Not disclosed in the posting |
Key responsibilities
- Drive outbound prospecting across target accounts and personas through cold calls, emails, LinkedIn and other channels.
- Research accounts and identify relevant decision-makers and influencers.
- Follow up on inbound leads and qualify them by business need, fit and buying intent.
- Run structured email and calling sequences to generate meetings and sales opportunities.
- Build and maintain a healthy pipeline of qualified prospects.
- Personalize outreach using account research, industry, business challenges and use cases.
- Work with Account Executives to qualify and hand over opportunities.
- Keep prospect, activity and pipeline data accurate in the CRM.
- Track outreach performance and improve messaging, targeting and conversion rates.
- Stay current on target markets, industries, competitors and customer pain points.
Eligibility and skills required
Experience
- 1 to 4 years in B2B sales, business development, inside sales or SaaS sales.
- Hands-on experience in outbound prospecting and lead generation.
- Strong experience with cold calling and email outreach.
- Experience managing and converting inbound leads.
Skills and mindset
- Strong verbal and written communication.
- Comfort researching accounts and finding decision-makers.
- Ability to work in a target-driven, high-velocity sales environment.
- Ownership, curiosity, persistence and a hunter mindset.
- Open to working night shifts.
Tools you should know
The posting lists these outbound and sales intelligence tools, or similar platforms:
- LinkedIn Sales Navigator
- Lusha
- Apollo
- ZoomInfo
- 6sense
- Outreach
- Salesloft
- HubSpot
Ready to apply?
Submit your application on the official Freshworks career page.
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How to apply online
- Open the official Freshworks job page using the apply button above.
- Click “I’m interested”.
- Fill in your details and upload an updated resume.
- Highlight your outbound, cold calling and CRM experience.
- Submit the form and keep the confirmation email.
Tips to get shortlisted
- Show numbers in your resume, such as calls per day, meetings booked and pipeline created.
- Mention the exact tools you have used from the list above.
- Add SaaS or B2B experience near the top of your resume.
- Be ready to talk about how you handle rejection and personalize outreach.
- Confirm you are comfortable with night shifts before applying.
Frequently asked questions
How much experience is needed?
Freshworks asks for 1 to 4 years in B2B sales, business development, inside sales or SaaS sales.
Is this a night shift job?
Yes. The posting says candidates must be open to working night shifts.
What is the salary?
The salary is not disclosed in the official posting.
Can freshers apply?
The role needs at least 1 year of relevant sales experience, so it suits experienced candidates.